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Features and benefits


Unparalleled experience

We bring a proven track record in delivering successful solutions to state and federal health insurance marketplaces, from establishing and operating contact centers, to assessing and improving marketplace functionality, operations, enrollment and IT.

Optum and

Optum served as general contractor for in 2013. We led website, technical and operational improvements. By December 1, 2013, was a stable and robust site that supported more than 1.8 million daily users. 

State exchange experience

Optum has significant experience supporting state-based exchanges. We have successfully helped states address challenges with their exchanges in D.C, Hawaii, Maryland, Massachusetts, Minnesota and Vermont.

Broad-based support and implementation 

Our marketplace experience includes a broad range of services and solutions: 

  • Implementing comprehensive state-based exchange technology
  • Integrating eligibility determination and verification
  • Hardware/software assessments, data analysis and reporting, testing and release management
  • Full IT process support
  • Data integration and master data management
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