Features and benefits
An end-to-end provider management solution
We provide business services powered by the people, processes and technology of a health company committed to supporting provider enrollment and maintenance. We streamline processing, credentialing, reenrolling and other tasks to engage and support your providers.
User-friendly self-service portal
The portal guides providers step by step through the enrollment and submission process. Providers can easily and quickly initiate, monitor and maintain their status in a state's Medicaid program.
Contact center and mail services support
Optum understands that providers need multiple modes of contact and support, depending on timing and needs. Our contact centers are flexible, offering live calls or IVR. Our mail services enable providers to correspond via both paper and electronic transfer.
Pre-built, multi-tenant Medicaid platform
Provider Management Services is one of many modular solutions on our Optum® Medicaid Management Services (OMMS) platform. Functions are pre-built and we configure it to your state's needs. At the same time, we keep your data secure and separate from other state tenants.